Shipping policy
Shipping
Every order is prepared with care and attention, ensuring it arrives as intended.
Processing Time
Orders are processed within 1–3 business days.
During periods of high demand or holidays, processing times may be slightly extended. You will receive a confirmation once your order has been dispatched.
Delivery
We offer both domestic and international shipping.
- United States: 2–5 business days
- International: 5–10 business days
Delivery times are estimates and may vary depending on location and customs processing.
Shipping Methods
Shipping options are available at checkout and may vary based on your location.
All orders are shipped with trusted carriers and include tracking for your convenience.
Tracking
Once your order has been dispatched, you will receive an email with tracking details.
Duties & Taxes
For international orders, duties and taxes may apply upon arrival in your country.
These charges are determined by local customs authorities and are the responsibility of the recipient.
Signature & Delivery
For select orders, a signature may be required upon delivery to ensure secure arrival.
Delays
While every effort is made to ensure timely delivery, unforeseen delays may occur due to weather, carrier issues, or customs clearance.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at info@sasamilano.com within 7 days of delivery.
We will assist you promptly.
Contact
For any questions regarding your order or shipping, our client services team is available at:
info@sasamilano.com
